Go to Start, and select Settings > Network & internet > Wi-Fi > Show available networks, and see whether your wireless network name appears in the list of available networks. If your Surface can’t find your wireless network but you can see and connect to your network on another device, try the following solutions. Let them know that none of your devices can see your wireless network. If you continue to have problems with your wireless network, contact your internet provider or the manufacturer of your wireless router. Check the manufacturer’s website to see whether firmware updates are available for your equipment. If you’re having wireless connection problems, your router or access point might need a firmware update.
#Realtek wireless lan utility staying suck in taskbar update
Solution 3: Update the wireless network firmware If you can now see your wireless network but still can’t access the internet, see Fix Wi-Fi connection issues in Windows for more solutions. If you still don’t see your wireless network, try Solution 3. If you see your wireless network name, select it and select Connect. Go to Start, and select Settings > Network & internet > Wi-Fi > Show available networks, and see whether your wireless network name appears in the list of available networks. Plug in your router and wait another minute.Īfter your Surface restarts, sign in to Windows. If you don't see a reset button, remove the battery instead. For this kind of modem, press and quickly release the reset button. Note: Some modems have a battery backup that prevents the lights from going out. If you can connect to your wireless network from another device but not from your Surface, see Wireless network is available on other devices but not on Surface below. Go to Wireless network isn’t available on other devices below for some possible solutions. If you can’t see your wireless network on any device, the problem may be with the network itself. Can you connect to your wireless network from another PC, tablet, or smartphone? If you don’t see your wireless network listed in the available networks on your Surface, you should first make sure your network is available and working properly on another device. Other wireless networks are available, but your network is not in the list. Wi-Fi is set to On, and Airplane mode is set to Off. Go to Start, and select Settings > Network & internet > Wi-Fi. If you’re having other issues with Wi-Fi, see F ix Wi-Fi connection issues in Windows for more solutions.Ĭheck the Wi-Fi settings on your Surface: Important: Before trying any of these solutions, make sure that the symptoms you have are the same as those described below.